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Why SERVPRO of DeSoto, Tate, & Tunica Counties

5/22/2017 (Permalink)

Commercial Why SERVPRO of DeSoto, Tate, & Tunica Counties Call SERVPRO of DeSoto, Tate, & Tunica Counties today no matter how big or small your water damage may be! 662-349-6500.

Rapid Response Recovery Time

Why should I choose a professional restoration company for water intrusion/ damage?

  • Homeowners and business owners should not risk doing the work themselves as there may hidden water or moisture that can go undetected to the untrained eye. Taking into account that mold growth can occur in as little as 24-48 hours in the presence of moisture, undetected water damage can pose long term problems if not properly handled.
  • Due to the potential hazards associated with water-related damage, moisture and water should be handled by properly trained and equipped professionals to ensure complete and necessary drying to prevent future harm, extensive structural damage and possible contamination.
  • Improper cleanup could hinder property re-sale value.
  • Professional restoration companies have essential tools and techniques to measure moisture in the area to ensure proper and complete drying in a timely manner.
  • Water technicians should be fully aware of water or moisture-related characteristics to locate leaks or water damaged areas that may otherwise go unnoticed.
  • Homes and other properties are large and often expensive assets. Why run the risks associated with improper drying, deodorizing and disinfecting which can lead to potential secondary structural damage? Help protect your property’s value by calling the professionals at SERVPRO of DeSoto, Tate, & Tunica Counties.

Why should I choose SERVPRO of DeSoto, Tate, & Tunica Counties for water cleanup and restoration?

  • SERVPRO of DeSoto, Tate, & Tunica Counties recognizes the necessity for prompt and accurate response and offer 1-4-8 Response Guidelines to help minimize additional, secondary or permanent damage and contamination. In addition, SERVPRO of DeSoto, Tate, & Tunica Counties is available for emergency response 24 hours a day, 365 days a year.
  • Knowledge and training are key elements in effective water removal and moisture damage. SERVPRO of DeSoto, Tate, & Tunica Counties applies their industry knowledge, training and understanding of how relative humidity, temperature, vapor pressure and air movement influence drying conditions.
  • Powerful and professional equipment is essential for proper mitigation and efficient restoration of water damaged areas. SERVPRO of DeSoto, Tate, & Tunica Counties is outfitted with state-of-the-art industrial grade equipment and products to measure the extent of moisture saturation and offer proper drying, deodorizing and disinfecting of water damaged areas.
  • SERVPRO of DeSoto, Tate, & Tunica Counties offers content restoration to restore water damaged contents and personal belongings. Often when water damage occurs, personal possessions are also damaged by moisture. SERVPRO Technicians work diligently to try and return personal contents to preloss conditions.
  • SERVPRO of DeSoto, Tate, & Tunica Counties works with insurance, real estate, contracting and property management companies to offer complete file management, estimates and detailed explanations of work, including status updates, changes and feedback to keep companies fully aware of a property’s drying, cleaning and restoration status. At SERVPRO of DeSoto, Tate, & Tunica Counties, we know you want quality information and proof of results. SERVPRO technology is designed to support your efforts!
  • Timely mitigation is key to the restoration process. Restoring property is the SERVPRO Professional’s first priority. You will appreciate the immediate response, and you will know everything possible is being done to limit the damage. Even if a loss is below the deductible amount, fast action helps assure the event will stay small!

Call SERVPRO of DeSoto, Tate, & Tunica Counties today at 662-349-6500 no matter how big or small your water damage may be! 

STORM Teams are Always Ready!

5/11/2017 (Permalink)

Storm Damage STORM Teams are Always Ready! SERVPRO of DeSoto, Tate, & Tunica Counties is part of the Disaster Recovery Team. Always here to help!

When a storm or disaster strikes, SERVPRO’s Disaster Recovery Team® is poised and “Ready for whatever happens.” With a network of over 1,600 Franchises, the SERVPRO® System strives to be faster to any size disaster. Strategically located throughout the United States allowing for a faster response time, SERVPRO’s Disaster Recovery Team®, is trained and equipped to handle the largest storms and highest flood waters.

Providing experience, additional manpower, equipment and other resources, the Disaster Recovery Team® assists your local SERVPRO® Franchise Professionals. SERVPRO’s Disaster Recovery Team® has responded to hundreds of disaster events, including those listed here. 

In the aftermath of a disaster, there is only one objective, to help you make it “Like it never even happened.” 

2014 Polar Vortex: Record low temperatures caused by a break in the North Pole’s polar vortex resulted in an unprecedented freezing event, spanning from east of the Rocky Mountains to as far south as Central Florida, effecting all or part of 39 states and 70% of the SERVPRO® Franchise system. 

2013 Colorado Floods: Heavy rainfall, with amounts up to 17 inches in some areas, resulted in widespread flooding in Fort Collins, Boulder and surrounding Colorado mountain communities. The Disaster Recovery Team® responded with 109 crews from 48 Franchises to assist the local SERVPRO® Franchises in the emergency response. 

2013 Alberta, Canada Floods: Heavy rainfall triggered flooding affecting more than 120,000 residents, and ultimately, the costliest disaster in Canadian history with damages estimated at C$5 billion, with C$1.7 billion in insurance damages.

2012 Hurricane Sandy: Affecting more than 20 states, Sandy left widespread damage and flooding from Florida stretching the entire eastern seaboard to Maine. The Disaster Recovery Team® placed nearly 1000 crews in affected areas, representing over 300 SERVPRO® Franchises from across the country. Teams traveled from as far as Arizona, California, Oregon and Washington.

2012 Hurricane Isaac: Hurricane Isaac caused flooding and damage across five states before weakening, including Florida, Louisiana, Mississippi, Alabama and Arkansas. Nearly 100 SERVPRO® Franchises were activated to assist in the cleanup and restoration efforts. 

2011 Hurricane Irene/Tropical Storm Lee: With storm damage spanning from North Carolina to New England, activation of the Disaster Recovery Team®, combined with local resources, placed approximately 1,000 crews in affected areas. 

2011 North Dakota Floods: SERVPRO® Franchise Professionals provided restoration services to more than 400 residents and businesses, including municipal buildings and the area hospital. The SERVPRO® System sent hundreds of crews to help.

Smoke Alarm Safety

5/11/2017 (Permalink)

Fire Damage Smoke Alarm Safety Call the professionals at SERVPRO of DeSoto, Tate, & Tunica Counties at 662-349-6500.

A few Sundays ago we lost an hour of sleep but I think we are finally getting used to it. The longer days are worth it now! This time of year we also are reminded to change the batteries in our smoke alarms. You should also check the manufacturing date on your smoke alarm and replace it if it is over ten years old.

Since half of home fire deaths occurring between the hours of 11 PM- 7 AM a smoke alarm can be the difference between just losing your home and losing your life. For more information on different types of smoke alarms and optimal alarm placement please see  https://www.usfa.fema.gov/prevention/technology/.

If you have a fire at your home or business the technicians at SERVPRO of DeSoto, Tate, & Tunica Countites are highly trained in how to handle the cleaning of your home and contents. We will be sympathetic to you because we know that it will be a very stressful time for you. We hope you don't ever need us for a fire loss but if you ever do we will be here for you. Please call us at 662-349-6500. 

Understanding The Behavior of Smoke

5/11/2017 (Permalink)

Fire Damage Understanding The Behavior of Smoke Call the professionals at SERVPRO of DeSoto, Tate, & Tunica Counties for any size fire at your home or business at 662-349-6500.

Understanding the Behavior of SMOKE

The damage to your property following a fire can often be complicated due to the unique behavior of smoke. There are two different types of smoke-wet and dry. As a result, there are different types of soot residue after a fire. The SERVPRO of DeSoto, Tate, & Tunica Counties Professionals are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins, The SERVPRO of DeSoto, Tate, & Tunica Counties Professionals will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows the SERVPRO of DeSoto, Tate, & Tunica Counties Professionals to focus on saving your precious items.

 

The SERVPRO of DeSoto, Tate, & Tunica Counties Professionals know smoke can penetrate various cavities within the structure, causing hidden damage and odor. Their knowledge of building systems helps them investigate how far smoke damage may have spread. The following are additional facts you may not know about smoke.

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

 

Different types of Smoke

  • Wet Smoke (Plastic and Rubber) - Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean
  • Dry Smoke (Paper and Wood) – Fast burning, high temperatures, heat rises therefore smoke rises.
  • Protein Fire Residue (Produced by evaporation of material rather than from a fire) – Virtually invisible, discolors paints and varnishes, extreme pungent odor.
  • Fuel Oil Soot (Furnace Puff Backs) – While “puff backs” can create havoc for homeowners, SERVPRO Franchise Professionals can, in most cases, restore the contents and structure quickly.
  • Other Types (Tear gas, fingerprint powder and fire extinguisher residue) – Special loss situations require special care.

The SERVPRO of DeSoto, Tate, & Tunica Counties Professionals are trained to handle even the toughest losses. If your home or business suffers fire or smoke damage, contact the SERVPRO of DeSoto, Tate, & Tunica Counties Franchise Professionals to help make it “Like it never even happened.”

Fire...the Facts.

5/11/2017 (Permalink)

JUST THE FACTS

ABOUT FIRE

In 2014, fires caused 2745 deaths, 11,825 injuries, and $6.8 Billion in property damage.

Three out of five home fire deaths are caused by fires in homes with no smoke alarms or not working alarms.

Working smoke alarms cut the risk of dying in reported home fires in half.

In fires considered large enough to activate the smoke alarm, hardwired alarms operated 94 percent of the time, while battery powered alarms operated 80 percent of the time.

When smoke alarms fail to operate, it is usually because batteries are missing, disconnected, or dead.

One quarter of home fire deaths are caused by fires that start in the bedroom. Another quarter result from fires in the living room, family room or den.

One-third of survey respondents who made an estimate thought they would have at least 6 minutes before a fire in their home would become life-threatening.   The time available is often much less.  Only 8 percent said their first thought on hearing a smoke alarm would be to get out.

Facts provided by National Fire Protection Association, nfpa.org

 WHAT TO DO UNTIL HELP ARRIVES

DO:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas
  • If electricity is off, empty freezer/refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome kitchen/bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Change HVAC filters; leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.                               

DON’T:

  • Don’t attempt to wash any walls or painted surfaces without first contacting your SERVPRO® Franchise Professional.
  • Don’t attempt to shampoo carpet or upholstered furniture without first consulting your SERVPRO® Franchise Professional.
  • Do not attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service.
  • Do not consume any food or beverages that may have been stored close to fire, heat or water, as they may be contaminated.
  • If ceiling is wet, do not turn on ceiling fans. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Don’t send garments to the dry cleaner. Improper cleaning may set in smoke odor.

What To Do If You Home Has Mold

5/11/2017 (Permalink)

Mold Remediation What To Do If You Home Has Mold Call the professionals at SERVPRO of DeSoto, Tate, & Tunica Counties today at 662-349-6500. No job is too big or too small!

For the vast majority of homeowners in Boise, mold damage does appear, at some point, in or around their property. And, a little spot of mold around the bathtub or the shower screen is nothing to be too concerned about. If it can be easily wiped away and does not produce a nasty smell, it is likely to be a good problem. 

However, if you have spotted creeping patches of mold, which has an unpleasant odor, and makes the room feel clammy and uncomfortable, it is time to call in the experts. It could indicate a serious problem with mold damage. If this is the case, it needs to be handled by a professional team who can make sure that the unhealthy material is completely removed. 

Understanding Containment 

The first thing that will happen, after you have consulted a professional SERVPRO mold damage restoration service, is a discussion about containment. This may mean a number of different things, depending on how extensive the mold is and what type of spores you have in your home. If the problem is severe, containment may have to involve you temporarily moving out of the property. 

However, this is quite a rare situation. Most homeowners take action early enough for it to be avoided. Partial containment helps restoration experts limit the spread of mold damage. Our professionals will seal off the problem area so that movement cannot dislodge and carry mold spores to other parts of the home. This is where heavy duty equipment will be set up to dry, repair, and treat the affected space. 

The Outcomes of Mold Remediation

The primary goal of mold remediation is to restore the property to its pre-mold damage condition. In some cases, this will not be possible. If the damage is very extensive, there may be some parts of the building which cannot be saved. This is extremely rare, however, and a skilled mold restoration team is almost always able to bring a home back to full health. 

The thing to remember is that the quicker you address the issue, the better the chance of a full recovery for your property. If you ignore what appears to be chronic mold, you risk the chance of it moving into walls and floors. This is much harder (and much more expensive) to repair, so invest your money in affordable prevention, rather than a costly cure. 

 

Locally Owned Company with National Resources

If you would like more information on hiring a mold damage restoration team, call SERVPRO of DeSoto, Tate, & Tunica Counties at 662-349-6500.

Containment is Key When Performing Mold Remediation

4/18/2017 (Permalink)

Mold Remediation Containment is Key When Performing Mold Remediation Call the professionals at SERVPRO of DeSoto, Tate, & Tunica Counties if you need mold remediation! 662-349-6500.

When performing mold remediation work it's essential to have good containments. You want to ensure no spores are spread throughout other areas of the home that were not previously affected.


You will see in the before picture our containments are in place over the openings into the den. One has a zipper door for our technicians to access the work area and the other does not. You'll see in the after photo we have removed the affected materials, HEPA vacuumed, wire brushed the studs, sprayed an antimicrobial, and applied an encapsulating paint as per the protocol instructions.


If you require mold remediation services in your home or business give SERVPRO of DeSoto, Tate, & Tunica Counties a call! 662-349-6500. We will return your home or business back to preloss condition in no time!


Highly Trained Restoration Specialists


Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:



  • IICRC Training

  • Employee Certification Training

  • Initial Franchise Training

  • e-Learnings

  • Continuing Education Classes

Dryer Vents & Fire Protection

4/18/2017 (Permalink)

Fire Damage Dryer Vents & Fire Protection Change your dryer vents after every use!!

According to FEMA, failure to clean home dryers casues 34% of home dryer fires. Home dryer fires cause $35 Million in property loss and even can cause injury or death. To reduce the risk of these fires happening in your own home or business, SERVPRO can help clean dryer vents and ducts that may have lint buildup.

Other tips for keeping your dryer vents clean from the National Fire Protection Agency include cleaning the lint filter befroe and after each each load, and making sure the outdoor vent flap will openand is not restricted by snow, a birds nest or other potential obsticles.

If your home or business is ever affected by fire or smoke damage due to a dryer fire, call us in for a free estimate. Our trained professionals will work with you and your insurance to asses the damage and come up with a plan to get you back up and running as soon as possible.

The Mold Remediation Process

4/17/2017 (Permalink)

Mold Remediation The Mold Remediation Process Understanding Mold is VERY important. Call the professionals at SERVPRO of DeSoto, Tate, & Tunica Coutnies at 662-349-6500.

Understanding Mold

Microscopic mold spores exist naturally almost everywhere, indoors and outdoors, so removing all mold from a home or business is impossible. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air, and they may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  • Let your nose lead the way. Mold often produces a strong, musty odor, and can lead you to possible mold problem areas.
  • Even higher than normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Understanding The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate the “typical” process:

Step 1: Emergency Contact - SERVPRO of DeSoto, Tate, & Tunica Counties at 662-349-6500

The mold cleanup and restoration process begins when you call our National Call Center. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

Step 2: Inspection and Mold Damage Assessment

SERVPRO Franchise Professionals will carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. They use various technologies to detect mold and hidden water sources.  

Step 3: Mold Containment

They use various containment procedures to prevent the spread of mold. They may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Step 4: Air Filtration

Their specialized filtration equipment allows their Professionals to capture microscopic mold spores out of the air. They utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Step 5: Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. SERVPRO Franchise Professionals use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and carpeting, may be necessary to remediate heavy mold growth.

Step 6: Cleaning Contents and Belongings

SERVPRO Franchise Professionals clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They’re also trained to remove odors and deodorization using fogging equipment.

Step 7: Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

What's Lurking in Your Ducts??

4/11/2017 (Permalink)

Community What's Lurking in Your Ducts?? You never know what is hiding in your ducting system! Call the professionals at SERVPRO of DeSoto, Tate, & Tunica Counties at 662-349-6500.

Dust, pet dander, and other containments from everyday living are circulated through your ducts and can decrease the efficiency of your HVAC heating and cooling system causing it to work much harder. Keeping the ductwork clean can extend the life span of the equipment by allowing it to operate at peak condition, which saves you money.

Duct Cleaning Can:

  • Remediate Bacteria, Fungi and Mold
  • Reduce Potential for Mold Growth
  • Restore Peak Energy Efficiency
  • Eliminate Offensive Odors

Since the ventilation system is often the biggest culprit in poor
indoor air quality, keeping your ductwork clean should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your building or home. These Contaminants from day to day living are sucked into your HVAC system and recirculated throughout your home over and over. This causes a buildup over time inside the ductwork. This buildup can cause problems for people with asthma and other respiratory health conditions, auto immune disorders, and environmental allergies.

The EPA’s website states: “In the last several years, a growing body of scientific evidence has indicated that the air within homes and other buildings can be more seriously polluted than the outdoor air in even the largest and most industrialized cities. Other research indicates that people spend approximately 90 percent of their time indoors. Thus, for many people, the risks to health may be greater due to exposure to air pollution indoors than outdoors.” Cleaning your ducts can sweep away years of dust and dirt, helping to reduce potential for damage and health risks.

In some circumstances, such as after a fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. This includes certain odors as well. In these cases a Duct Cleaning Professional can often restore the ductwork to pre-damage condition. It is also recommended that you have the ductwork cleaned after buying a home or after a renovation.  Just like carpet cleaning, having your ductwork cleaned should be part of your home maintenance routine.