What our Customers say...
Water Damage Testimonials
We had a water leak that damaged a large portion of our hardwood floors. In addition, there was sheetrock and ceiling staining and water that pooled within the walls within our. As a result, we also suffered from damaged trim (crown molding, baseboards and quarteround). Our insurance company suggested SERVPRO to handle the immediate issue to dry out and dehumidify. Each day through the process, the team was courteous, showed up when they said they would and did everything to dry out the walls and prevent mold from developing. They communicated with us daily and did all they could and only cut into part of the wall as a last resort. Because of their professionalism and quality, I discussed their doing the restoration. They gave me a fair quote and negotiated it with the insurance company. Each day they did work, they showed up when they said they would and did an outstanding job restoring everything back to its original condition. In addition, their hardwood installation was great! I trusted them enough (from watching their workers through the whole process ) to allow them in my home when we were away (I had cameras periodically watching) but it enabled us to do the work while not having to miss work. They communicated daily allowing me to activate and deactivate my alarm system daily. All in all, this was a professional and great experience from the first time they walked in my home all the way up to the cleaning crew coming in after all work was complete. I recommend them for water mitigation and restoration services. Hats off to Dustin and every other team member that made this possible! My wife is happy with the work.....so I'm happy!
Thank you so much for your quick response. Your staff was very professional and caring and I can not thank you enough. I will forever be thankful.
You were exceptional in my time of need. Sending your guys to my water damage on Christmas day made the biggest impression on me and I will forever be grateful. I can not thank you enough. We were able to save all of the Christmas presents as well!! Thank you SERVPRO of Desoto County! You are the best.
Thank you for all SERVPRO of DTT did to try and
help us save our floors. Please give a special thank you to Ron.
He was very professional, but friendly enough to make me comfortable with
him being in my home. I hope to never need SERVPRO's services again, but
would recommend to my family and friends.
Great customer service from all the guys at SERVPRO of Desoto. Continue to offer great customer service....customers really appreciate that!
SERVPRO of Desoto County did a great job! They were very pleasant to work with as well. Thanks again
Joseph at SERVPRO of DTT was very helpful and knowledgeable. He was very courteous and called every morning before coming. We would definitely use SERVPRO again if needed.
My water heater broke and flooded my finished basement. My insurance agent recommended SERVPRO in Southaven and I decided to continue with them since their website was very informative. When they showed up they were very fast and careful. I was surprised by this. They got the cleanup all done in a couple hours and had all their equipment drying out my entire basement the same night. They even recommended trusted contractors for me.
SERVPRO DTT came to our rescue when our condo flooded due to a plumbing malfunction. The staff and technicians were professional, courteous, and efficient in the clean up and explained everything as they went through the process. When we had yet another water issue only a month later, I didn't hesitate and turned to SERVPRO again. They are a great company to fix your water damage as quickly as possible!
Wow! Outstanding service. We're in the service business too and know how hard it is to perform at this level. Very impressed with your company and will definitely recommend SERVPRO in the future!