Fire Damage Process
No matter how the fire started, a rush of emotions and feelings of panic seem to follow. After the calling the Fire Department to put out the fire, who do you call to help you clean up the damage caused by the fire?
SERVPRO of DeSoto, Tate, & Tunica Counties is here to help you any time, day or night. Here is an overview of our fire damage process:
ONE HOUR: Within one hour from notice of loss, SERVPRO of DTT will contact you to arrange for service. You'll know help is on the way!
FOUR HOURS: Within four hours of loss notificiation, SERVPRO of DTT will be on-site to start mitigation services. The key to reducing damage and saving money is repsonding quickly to your damage.
DETAILED EXPLANATION: A trained, uniformed and equipped SERVPRO of DTT professional will walk you through the job process step-by-step, explaining what to expect and anticipated outcome.
PRETESTING: We will begin pretesting for restorability, working from the source of the damage outward.
EIGHT HOURS: Within eight business hours of on-site arrival, a verbal breifing of the scope will be communicated to the appropriate person, normally your adjuster or property manager.
CLEANING, RESTORATION, & DEODORIZATION: We will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.
FINAL WALK-THROUGH: After the work has been completed, a final walk through will be conducted with your to help ensure your satisfaction.
Call us today at SERVPRO of DTT at (662) 349-6500 for all of your fire restoration needs.