Recent Posts

Holy Smoke!

10/25/2017 (Permalink)

Fire Damage Holy Smoke! No matter what Holiday you are celebration, SERVPRO of DeSoto, Tate, & Tunica Coutnies is always here to help! 662-349-6500.

The holidays are approaching and many families are finalizing plans for elaborate meals, get-together with friends, and decorating with festive lights. Amidst all this planning, SERVPRO of DeSoto, Tate, & Tunica Counties reminds homeowners that they may be overlooking the most important plan they can make—a fire safety plan.

Each year, statistics show the incidence of home cooking and candle fires peaks during the holiday season. This tends to focus homeowners on fire prevention precautions—and that’s a good thing, But to truly protect your family from the dangers of a home fire, at the holidays and throughout the year, you need to start with a fire safety plan. Developing a fire safety plan and practicing it regularly with your family is the most important step you can take to help prevent a house fire from turning into a devastating tragedy.

SERVPRO is a national leader and provider of fire and water cleanup and restoration services, and their disaster response professionals know from experience how devastating a home fire can be. They also know that when fire causes a loss of life, there is no “remediation” possible. This is why SERVPRO has teamed up with the American Red Cross by supporting the ARC Disaster Responder program, and in particular the Home Fire Preparedness Campaign. As a Disaster Responder, SERVPRO pledges dollars and support in advance to help the ARC develop and distribute educational materials and respond immediately when they are needed.

We at SERVPRO encourage all Southaven area homeowners to follow these fire safety guidelines, developed by the ARC through their Home Fire Preparedness Campaign, to help minimize injury or loss of life due to a residential fire.

  1. Install the right number of smoke alarms4. Test them once a month and replace the batteries at least once a year.
  2. Teach children what smoke alarms sound like and what to do when they hear one.
  3. Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.
  4. Establish a family emergency communications plan and ensure all household members know who to contact if they cannot find one another.
  5. Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell “Fire” to alert everyone they must get out.
  6. Make sure everyone knows how to call 9-1-1.
  7. Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

Fire prevention and fire safety planning are two very different things. Fire prevention planning helps control or eliminate the causes of a fire. Fire safety planning helps prevent injury and loss of life when a fire does break out. To protect your family and your property, you need both.

For more information please contact us at 662-349-6500.

Work Place Water Damages

10/24/2017 (Permalink)

Water Damage Work Place Water Damages Specialty drying equipment that can be used at large commercial water damages.

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms.

However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings.

1. Malfunctioning Sprinkler Systems
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged Appliances and Equipment
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.

3. Broken Pipes and Plumbing
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result.

4. Backed up Sewer Lines
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings.

If your business has suffered commercial water damage, SERVPRO of DeSoto, Tate, & Tunica Counties is always here to help! Call us 24 hours a day, 7 days a week at 662-349-6500.

Preventing Water Damage in Your Kitchen

10/24/2017 (Permalink)

Water Damage Preventing Water Damage in Your Kitchen The professionals at SERVPRO of DeSoto, Tate, & Tunica are always here to help! Call us today at 662-494-7733.

Water damage in the kitchen is something that homeowners often forget to consider as they tend to associate water damage with bathrooms and laundry rooms. Unfortunately, water damage in your kitchen is typically hard to recognize due to the various smells already in that area. From the kitchen sink to the dishwasher and from the refrigerator to the freezer, there are many potential water leaking hazards inside of the kitchen. Since detecting moisture in the kitchen is difficult, but it is important to understand the most effective ways to prevent water damage in the kitchen.

Water damage can arise at any moment in your home. In the kitchen, water damage is most often found due to the following:

  1. Dishwashers
  2. Refrigerators
  3. Countertops and Sinks

Dishwashers will sometimes malfunction, causing blockage of the main filter and thus causing a leak and eventual water damage. To prevent this, make sure that you are regularly checking the base of the dishwasher and looking for any collection of excess water. Also, look out for any leaks in the dishwasher which might be caused by an improperly sealed hose. Refrigerators often cause water damage because they are rarely moved. To prevent a potential water problem, be sure to occasionally check behind your refrigerator for any water. Finally, countertops and sinks are obviously exposed to water each and every day. To prevent water damage in these areas, check under your sink for any pooling water and make sure that the grout on your countertops is intact, as this is a sign of water damage.

Kitchen repairs for water damage can be costly and annoying. Not only will you have to pay to fix the problem, but it will disrupt your day-to-day routine since the kitchen is the focal point of most homes. In addition, mold growth is a threat when kitchen water damage goes undetected. As such, be sure to keep the above tips in mind to prevent water damage in your kitchen.

Post Flood Essentials

10/24/2017 (Permalink)

Storm Damage Post Flood Essentials No flood is too big or too small for the professionals and SERVPRO of DeSoto, Tate & Tunica Counties. Call us today at 662-349-6500.

Nobody expected that the creek could rise that far, it never had before. Now, the house is a muddy mess of debris, water and extensive damage. For some people, moving would be the first thought that came to mind. However, others want to stay in their homes, repair the water damage and live on in the house that they love.

Flood damage is more than just the standing water left after the creek recedes. It's ruined carpets and furniture, wet plaster and more. Water in the home or business is just the start of the problems. Without proper clean-up and sanitization, further problems develop, mold can grow, floor damage can be permanent, and drywall can be ruined. It is imperative to immediately start the mitigation and restoration process to help limit the damage and mounting costs. A call to a professional water mitigation company should be the first step taken by a home owner after flooding occurs. SERVPRO DeSoto, Tate & Tunica Counties is here to help you 24/7/365 with any water damage and restoration issues.

Water cleanup begins with bringing in equipment to extract the water in the home. Pumps and specialized vacuums are used to suck up the water. Restoration is a process. Once the puddles have been cleared, the next step will begin. The water damage will be in the walls, floors and furnishings. Drying is imperative to help stop the damage and to prevent mold from growing.

Air movers, dehumidifiers and other specialized equipment will be brought in to help dry out the water in walls, and moisture from furnishings and floors. Thoroughly drying water in the home will save thousands of dollars worth of damage later.

Restoration from the devastation of flood damage is not an easy experience. A professional service should be called to handle and help facilitate the process so that it is done correctly. For instance, not many individuals would know that after the water in their business or home is dried, more steps are still necessary to properly complete the job. Sanitizing the surfaces, furnishings and anything else the water touched is essential to prevent any potential of mold growth.

Standing water can leave a foul odor. Professionals can remove the lingering odors left even after the water cleanup. Mitigation professionals are equipped with specialized fogging equipment and industrial air scrubbers to help remove the last traces of the water damage.

After the restoration process of water cleanup, drying, sanitizing and odor elimination, there is still one last step in the water damage mitigation process repairs. Water can damage walls, carpeting and flooring. Drywall may need to be replaced. Electrical outlets and wiring should be checked for damage. Water may have warped sub-flooring, damaged floor joists and wrecked major appliances. Time is money, so flood damage needs to be taken care of as quickly as possible. Quick, yet thorough mitigation, will get a business back up and running, or a family back if their home, after flood damage has occurred.

Storms, floods, and even appliance malfunctions (like a dishwasher overflow) can cause homes and businesses the headaches of having to deal with the water cleanup process. Nobody wants to go through it, but when it happens a person shouldn't go through it alone. Professionals who know how to deal with the devastation left behind are the best option for a quick, safe restoration. Since professional water damage restoration companies have the equipment and training to handle cleaning, drying and even rebuilding homes and businesses, they should be the first choice for mitigation.

Is Mold Hiding From You?

10/24/2017 (Permalink)

Mold Remediation Is Mold Hiding From You? Got Mold? Call SERVPRO of DeSoto, Tate, & Tunica Counties at 662-349-6500.

Mold primarily thrives in damp, humid areas, such as basements, showers or areas around heating and cooling appliances.  However, there are many places where mold may be silently hiding.  It's these unseen areas that can lead to significant damage from mold making it important to check them regularly for signs of moisture or condensation. In no particular order, here are the top places where mold can grow in your home:

Crawl Spaces

Most homeowners never look into their crawlspace, but they might want to. Crawlspaces can easily collect moisture from water rising from the ground or seeping through the foundation. The presence of a vapor barrier will help keep the ground moisture from intruding into the crawlspace. Adequate ventilation also allows any moisture that may collect to flow out. Failure to keep the moisture out and have effective air-flow in your crawlspace can result in mold growth on the exposed framing of your home. The mold can eventually lead to excessive damage to all wood surfaces and slowly make its way into the home

Basements

Basements are similar to crawlspaces.  However, since they are open and exposed to the rest of the house, mold can quickly spread throughout your home via the air ducts and open doors. If your basement smells musty, you may have mold growth already happening or the high possibility of it occurring. Since many basements are furnished and carpeted, there are more areas to trap moisture, making them even more susceptible to mold growth when compared to a crawlspace.

Bathrooms

A good ventilation fan is important in a bathroom, not only for the odor issues, but for moisture as well. This is especially true with bathrooms where there are showers in them. While everybody loves a hot shower, the steam created from the hot water also generates a large amount of moisture that can easily lead to mold growth. Another area where mold may grow is behind toilets and under sinks with cabinets. Moisture can condensate on the toilet tank or base causing mold to form on the wall or where it is affixed to the floor.  Even a small amount of water that escapes from the plumbing underneath the bathroom sink can be enough to initiate mold growth.

Under the Refrigerator

Some refrigerators have drip pans where water can collect. If dust or debris get into the drip pan, mold can start to grow. Water can also leak from the water line to the ice maker, or drip from the cooling coils. Sweeping or vacuuming any vents or drip pans, as well as checking any lines or connections should be performed on a regular basis.

Around the Washing Machine

The washing machine and the dryer are both susceptible to mold growth. If the dryer vent hose does not properly vent out the steam from the drying clothes, it can accumulate in the hose or around the back of the dryer causing mold to grow. Washing machines can also leak and drip down under the machine where dust can gather creating the perfect home for mold growth. Just like the refrigerator, it's important to keep the areas clean and check underneath them often.

After the Flood...Then What?

8/7/2017 (Permalink)

Storm Damage After the Flood...Then What? No Storm damage is too big or too small for the professionals at SERVPRO of DeSoto, Tate, & Tunica Counties. Here to Help!

Nobody expected that the creek could rise that far. It never had before. Now, the house is a muddy mess of debris, water and extensive damage. For some people, moving would be the first thought that came to mind. However, others want to stay in their homes, repair the water damage, and live on in the house they love.


Flood damage is more than just the standing water left after the creek recedes. It's ruined carpets and furniture, wet plaster and more. Water in the home or business is just the start of the problems. Without proper clean-up and sanitizing, mold can grow, floor damage can be permanent and drywall can be ruined. It is imperative to immediately start the restoration process to help limit the damage and mounting costs. A call to a professional water mitigation company should be the first step taken by a home owner after flooding occurs.

Water cleanup begins with bringing in equipment to extract the water in the home. Pumps and specialized vacuums are used to suck up the water. Restoration is a process. Once the puddles have been cleared, the next step will begin. The water damage will be in the walls, floors and furnishings. Drying is imperative to help stop the damage and to prevent mold from growing.

Fans, dehumidifiers and other equipment will be brought in to help dry out the water in walls and moisture from furnishings and floors. Thoroughly drying water in the home will save thousands of dollars worth of damage later.

Restoration from the devastation of flood damage is not an easy process. A professional service should be called to handle the process so that it is done correctly. For instance, not many individuals would know that after the water in their business is removed or the water in their home is dried, more steps are still necessary. Sanitizing the surfaces, furnishings and anything else the water touched should be done.

Water in the business or home could have left a foul odor. Professionals can remove the lingering odors left even after the water cleanup. Mitigation professionals know how to use fogging equipment and industrial air scrubbers to help remove the last traces of the water damage.

After the restoration process of water cleanup, drying, sanitizing and odor elimination, there is still one last step in the water damage mitigation process - repairs. Water in a business can damage walls, carpeting and flooring. Drywall may need to be replaced. Electrical outlets and wiring should be checked for damage. Water in a business may have warped sub-flooring, damaged floor joists and wrecked major appliances. Time is money, so flood damage needs to be taken care of as quickly as possible. Quick yet thorough mitigation will get a business back up and running after flood damage has occurred.

Storms, floods and even appliance malfunctions like a dishwasher overflow can cause homes and businesses the headaches of having to deal with the water cleanup process. Nobody wants to go through it, but when it happens a person shouldn't go through it alone. Professionals who know how to deal with the devastation left behind are the best option for a quick, safe restoration. Since professional water damage restoration companies have the equipment and training to handle cleaning, drying and even rebuilding homes and businesses, they should be the first choice for mitigation.

Sure, the damage is devastating and overwhelming. Of course, nobody wants to go through flooding and the after-effects. The reality is that these occurrences can and do happen every day. The good news is that there are people specifically trained to restore homes and businesses to their pre-flood conditions. Call SERVPRO of DeSoto, Tate, & Tunica COunties today at 662-349-6500.

SERVPRO Storm Response - Ready For Whatever Happens

6/22/2017 (Permalink)

Storm Damage SERVPRO Storm Response - Ready For Whatever Happens SERVPRO of DeSoto, Tate, & Tunica Counties is "Here to Help", especially after the storm. Call us today at 662-349-6500.

Every year, all over the country, catastrophic natural disasters wreak havoc on communities large and small.

Whether its turbulent blizzards, or torrid flooding, the effects of these colossal events can be felt across the nation.

In the midst of the chaos and stress caused by these happenings, it is easy for business and home owners to feel overwhelmed and lost.

SERVPRO strives to put our customers at ease, guiding them and supporting them through the STORM emergency process while providing education and knowledge on how to best navigate the situation. 

From the initial damage assessment, to communicating with your insurance adjuster, to final billing and processing, SERVPRO supports our clients by providing superior customer service.

SERVPRO happily responds to local and outside STORM events. Nationwide, SERVPRO franchises mobilize and act fast, traveling cross country to assist in disaster clean up in communities across the US and Canada.

SERVPRO works in conjunction with all insurance companies, and is part of the Preferred Service Provider program for many nationally recognized insurance organizations.

For our self-pay customers, SERVPRO offers reasonable, competitive pricing and payment options. We understand that STORM cleanup is an unexpected expense, and strive to make reasonably priced restoration accessible to all our customers.

So in the event that your home or business is involved in a STORM, you can rely on SERVPRO to turn a stressful situation into a manageable, professional experience.

Call SERVPRO of DeSoto, Tate, & Tunica Counties today, no matter how big or small your water or fire damage may be. 662-349-6500. We are available 24 hours a day, 7 days a week. 

Can My Carpet Be Saved After a Flood?

6/14/2017 (Permalink)

Storm Damage Can My Carpet Be Saved After a Flood? No water damage is too big or too small for the professionals at SERVPRO of DeSoto, Tate, & Tunica Counties. Call us today at 662-349-6500.

After a flood, many homeowners and property managers wonder if their carpet and pad can be saved.  The answer is, it depends.  Factors such as the age and quality of the carpet and pad, as well as the type of installation used, have to be taken into consideration. However, the type of floodwater that caused the damage is most important when determining whether or not carpet and padding can be salvaged.

There are 3 floodwater categories that determine whether the carpet and padding can be restored to their pre-disaster condition:

  • Category 1 (clean water): non-contaminated water that may come from a broken pipe, sink, etc. After the water has been extracted, carpets and pads can be dried and restored in place.
  • Category 2 (gray water): dirty water that has been released by sump pumps, washing machines, dishwashers, etc. The carpet can usually be restored if it has been wet for less than 48 hours. The pad is replaced in most cases.
  • Category 3 (black water): water containing dangerous contaminants that may originate from sewage and toilet backflows as well as from floods caused by natural disasters. To protect your family’s health, carpets and pads should be removed, discarded and replaced.

Since every water damage situation is different, you cannot know for sure if or when your carpet and pad can be salvaged until you have a professional restoration company inspect the situation.

The faster you report the disaster, the lower the costs will be. If you’re dealing with a flooding problem, contact  SERVPRO of DeSoto, Tate, & Tunica Counties today to speak to a Mitigation Specialist at 662-349-6500.

How to Prevent Fires in Bedrooms

6/14/2017 (Permalink)

Fire Damage How to Prevent Fires in Bedrooms Please let us help you if you are a victim of a fire damage. Call us at SERVPRO of DeSoto, Tate, & Tunica Counties at 662-349-6500

Did you know that half of all home fire deaths occur in bedrooms? That’s also where most electrical fires start too. However, you can easily prevent bedroom fires by following these essential safety tips:

  • Don’t run electric cords under the bed or carpeting. Don’t trap cords against a wall where heat can build up. Keep cords untangled to allow heat to dissipate. Never overload an extension cord.
  • Always supervise space heaters. Turn them off when leaving the bedroom or going to sleep.
  • Install arc fault circuit interrupters (AFCIs) to prevent fires in electrical switches. They shut off the circuit when an unintentional discharge of electricity occurs in the circuit.
  • Install tamper resistant receptacles (TRRs) in all rooms if you have children. These devices prevent them from inserting foreign objects like hairpins into the outlet.
  • Never put devices that are charging under bedding. Leaving a laptop on the bed can also cause a fire.
  • Only use laboratory-approved electric blankets and warmers. Don’t fold them as it may damage the wiring. Never sleep with an electric blanket turned on and regularly check it for overheating.
  • Keep flammable objects at least three feet away from heat sources, such as space heaters, candles, and electronics.
  • Keep lit candles away from combustible objects like bedding, curtains, and paper. Consider replacing burning candles with battery-operated flameless candles.
  • Use only mattresses that meet the 2007 Federal Mattress Standards.
  • Don’t smoke in bed — you might fall asleep with a lit cigarette in your hand and it could catch fire. Use fire-safe cigarettes as they extinguish more quickly.
  • Install smoke alarms inside and outside each bedroom. Test Smoke Alarms monthly and replace them every 10 years. Replace batteries once a year.
  • Create a fire escape plans. Make sure each room has two exits. Practice your home fire drill with everyone in the home at night and during the day twice a year.

For professional fire damage repair or smoke remediation services, contact SERVPRO of DeSoto, Tate, & Tunica Counties today at 662-349-6500.

How to Eliminate Mold In Your Home

6/14/2017 (Permalink)

Mold Remediation How to Eliminate Mold In Your Home Call the professionals at SERVPRO of DeSoto, Tate, & Tunica Counties for all of your mold remidiation needs. 662-349-6500

Depending on the severity of mold in your home, it can be quite the undertaking to remove mold from your home, often the best choice is to call a water damage restoration specialist like SERVPRO of DeSoto, Tate, & Tunica Counties. SERVPRO’s professional team will use top of the line equipment and their specialized expertise to bring back your home to a healthy, mold-free state. Once your home is returned to this state, it is important to practice mold-preventing habits.

Mold and mildew build up especially in places like bathrooms, laundry areas and basements. Here are some mold preventing tips that will help keep your home safe and clean:

  • Repair any plumbing leaks.
  • Put an exhaust fanin the bathroom.
  • Clean garbage cans weekly.
  • Remove bathroom carpeting if moisture is a concern.
  • Scour sinks and tubs at least once monthly with a diluted bleach solution.
  • Clean refrigerator door gaskets and drip pans.
  • Use an electric dehumidifier; drain the dehumidifier regularly.
  • Raise the temperature in the basementto lower humidity levels.
  • Promote ground water drainage away from your house.

SERVPRO of DeSoto, Tate, & Tunica Counties has water damage and restoration specialists who also help to restore structures with damage caused by fire and other disasters. Call us today at 662-349-6500. We are available 24 hours a day, seven days a week.